5-Layer Architecture

Stop Building Infrastructure. Start Shipping AI.

Five specialized layers handle the undifferentiated heavy lifting

You wanted to automate loan decisions. Instead you're building circuit breakers, retry logic, audit logging, and observability dashboards. Six months in, you haven't shipped a single business process. Orchestrate's five specialized layers provide production-grade infrastructure out of the box. Your team focuses on business logic — we handle the plumbing.

Explore the Layers →
1

Layer 1: Interaction

Handle Natural Language Perfectly

Pre-built agents that understand customer intent, answer questions from documents, and explain decisions in plain language.

Customer Value
  • ->No phone trees: Customers describe needs naturally ("I want to apply for a home mortgage")
  • ->Accurate answers: Policy questions answered from actual documents, not hallucinations
  • ->Regulatory compliance: Decision explanations cite specific rules that fired
Agent Types Included
Chat Agent Policy Agent Explainer Agent

ROI

Deploy customer-facing AI in days, not months of chatbot tuning.

2

Layer 2: Orchestration

Never Lose Work When Things Break

Workflow engine that manages state perfectly -- even when external systems fail for hours.

Customer Value
  • ->Zero data loss: Application pauses when credit bureau times out, resumes when recovered
  • ->No blocked resources: Workflows pause (not poll) waiting for human approval
  • ->Reliable coordination: 9 agents across 5 layers execute in correct order, every time
Capabilities Included
Event-driven execution State persistence Pause/resume Composition patterns

ROI

Ship reliable automation without hiring a distributed systems engineer.

3

Layer 3: Decision

Pass Audits Without Extra Work

Business rules engine that makes deterministic decisions with complete audit trails.

Customer Value
  • ->Regulatory compliance: Every eligibility decision traceable to specific rule
  • ->Consistent outcomes: Same input produces same output 100% of the time
  • ->Business user control: Change rules without deploying code
Why Rules Instead of LLMs
Consistency Auditability Performance (<15ms)

ROI

Pass SOC 2, GDPR, and fair lending audits on first attempt -- not after months of remediation.

4

Layer 4: Intelligence

Predict Better Than Rules Alone

ML platform integration that uses trained models for predictions -- not guesswork.

Customer Value
  • ->Better credit decisions: ML models predict default risk with 94% accuracy (vs 78% rules-based)
  • ->Fraud detection: Identify novel patterns that rules miss (40% fewer false positives)
  • ->Personalized pricing: Risk-adjusted rates optimize acceptance and profitability
Integration Points
Feature store Model serving Model monitoring A/B testing

ROI

Better predictions mean higher approval rates (more revenue) with lower default rates (less risk).

5

Layer 5: Data

Integrate Everything Without Custom Code

Pre-built connectors for databases, APIs, credit bureaus, feature stores -- no custom integration code.

Customer Value
  • ->Faster deployment: Connect to Equifax in hours, not weeks of API integration
  • ->Parallel data gathering: Fork-join fetches from 3 sources simultaneously (saves 2.4s per request)
  • ->Automatic retry: Transient failures recover without manual intervention
Pre-Built Connectors
Databases REST APIs Credit bureaus Feature stores

ROI

Your team ships business features instead of writing database connectors and API clients.

Platform Capabilities

Enterprise-Grade Infrastructure

Intent-Based Discovery

How It Works

Natural language requests route to workflows automatically. Semantic search across capability cards with confidence scoring and RBAC filtering.

What You Get

No menu diving. No training required.

Event-Driven Architecture

How It Works

Workflows pause naturally for external events — API responses, human approvals, time delays. No polling. No blocked threads. Full replay capability.

What You Get

At-least-once delivery. Horizontal scaling.

Workflow Packaging

How It Works

Self-contained workflow units with input/output contracts. Three composition patterns: call step, fork-join, inline expansion. Version control and dependency management.

What You Get

Build complex processes from simple components.

Multi-Layer Guardrails

How It Works

PII detection catches sensitive data before it leaks. Content filters block policy violations. LLM moderation provides contextual safety. Defense in depth.

What You Get

GDPR compliance. Fair lending. Data classification.

Circuit Breaker Protection

How It Works

When downstream services fail, circuit breakers prevent cascading failures. Automatic recovery. Configurable thresholds. Per-service isolation.

What You Get

System stays operational. Graceful degradation.

Full Observability

How It Works

Distributed tracing across all agents. Metrics for latency, throughput, error rates. Structured logging with correlation IDs. Complete decision audit trail.

What You Get

Know exactly what happened and why.

Infrastructure

Production Infrastructure You Don't Have to Build

Enterprise-grade capabilities included out of the box.

Stop Losing Money When APIs Fail

How It Works

Circuit breakers and retry policies. Service fails? Circuit breaker opens. Requests queue instead of cascading failure. Service recovers? Circuit closes automatically.

What You Get

Credit bureau API goes down at 2 AM. Circuit breaker triggers. Workflows pause gracefully. You wake up to a fixed issue, not angry customers.

Know Exactly What's Slow

How It Works

Distributed tracing across all layers. Every request gets a correlation ID. Every agent logs timing. Traces show the complete execution path.

What You Get

Workflow taking 4.8s instead of 2s? Trace shows credit bureau retry took 3.2s. You call the vendor, not debug code. Problem fixed in one call.

Build Once, Use Everywhere

How It Works

Self-contained workflow packages with inputs, outputs, contracts, and capability cards for semantic discovery.

What You Get

Marketing builds "analyze sentiment" workflow. Support reuses it for escalation routing. Engineering uses it for feedback. Zero duplicate work.

Pass Audits Without Scrambling

How It Works

Complete audit trails at every layer. PII detection before data leaks. Business rules log every decision with full reasoning chain.

What You Get

GDPR auditor asks for PII handling proof -- show automated detection logs. SOC 2 auditor asks about decisions -- show complete rule traces.

Ready to Stop Building Infrastructure?

Join the teams shipping production AI in weeks -- not quarters.

5 production-ready layers 9 pre-built agents Enterprise infrastructure included Deploy in 4 weeks